The Seibert Space
Topics
- IT Service ManagementITIL best practices, Jira Service Management, and more
- Atlassian NewsUpdates from Atlassian, including new features, product announcements, and more
- Enterprise Service ManagementESM best practices, Jira Service Management, HR service management, and more
- Cloud MigrationCloud migration best practices, Atlassian Cloud migration support, and more
- Solution PartnerExplore the benefits of working with a Solution Partner for Atlassian, Miro, and Google software
- AI and AutomationLearn about Rovo, and see how Atlassian's AI tools are transforming the way we work
- Project ManagementLearn about project management best practices, software, and strategies
- Customer Success StoriesLearn how our customers are optimizing their people, processes, and software tools to achieve their goals.
AI and Automation
- Article

Intelligence Is the Wrong Thing to Buy
AI model selection shouldn't start with the smartest model. For most knowledge work, speed and cost per task matter more. How we route work at Seibert.
- Article

MCP Apps: Lunch, Contracts and Sales Pipelines Inside My AI Agent
I asked my AI agent what's for lunch and got the real meal plan with pictures and prices. Then I connected Weldall and asked about contracts, the sales pipeline and SLA risks.
- Article

Stop Buying Software. Start Hiring Agents.
Agentic AI isn't another tool for your stack. It changes what you buy, what you delegate, and who opens the app. An honest look from inside our own company.
- ITSM

ITSM Best Practices: 3 Bottlenecks Slowing Down IT Teams (and How to Fix Them)
IT teams lose speed to three hidden frictions — lost escalation context, tool-hopping, and limited workload visibility. Learn how to fix each one.
- ESM

Confluence vs Google Docs
Understand the difference between Confluence and Google Docs including strengths, limitations, and pricing
- ESM

Jira vs Airtable
Jira offers structured agile project management for software teams, while Airtable provides flexible, database-driven workflows, and using both together can combine structure with adaptability.
Atlassian News
- Article

Atlassian Cloud Pricing Increase: October 2026
Atlassian is raising cloud list prices on October 13, 2026. See what's affected, percentage increases, and how to prepare.
- Article

Atlassian Usage-Based Pricing: Everything You Need to Know
Atlassian usage-based pricing begins billing starting December 3, 2026. Here's what's metered, what's included, and how to prepare.
- Article

Atlassian Team '26 Recap: The AI Payoff You've Been Building Toward
We were on the floor at Atlassian Team '26. Here's what was announced, why the two-year story matters, and what it means for your Atlassian investment.
Cloud Migration
- Article

How to Migrate draw.io from DC to Cloud
If you're planning an Atlassian Data Center to Cloud migration, draw.io needs its own attention. Here's exactly what happens to your diagrams, the steps for Confluence and Jira, and how Seibert Solutions can help with the full migration.
- Article

Atlassian Forge vs. Connect: What Builders Need to Know
Atlassian Forge vs. Connect: what's the difference, which should you use, and what does Connect's end-of-support mean for your apps? A developer's guide.
- Article

Groovy Script in Jira Cloud: What Developers Need to Know Before Migrating
Groovy scripts that work fine on Jira Data Center don't transfer to Jira Cloud as-is. Here's what changes architecturally, what your three migration options are, and how to approach the move without underestimating the effort.
Solution Partner
- Article

Atlassian Admin Leaving? A Continuity Checklist for IT Managers
When your only Atlassian admin leaves, access, automations and integrations can quietly break. Here's a checklist to work through to avoid mission-critical Atlassian configuration failures.
- Article

How Seibert Uses Miro
Seibert's quarterly strategic planning sessions are hosted using Miro, Jira, and Confluence. Here's how we use Miro to help our teams collaborate and plan work effectively.
- Article

Seibert Solutions US is Now a Certified Miro Solution Partner
This certification recognizes our expertise in enabling teams to harness the full potential of Miro’s visual collaboration platform.
Project Management
- Article

The Ultimate Guide to Jira Integrations
This article explains how to find and install Jira apps and integrations that fit your company’s security requirements, and suggests Jira apps that support specific team functions (like IT, Design, Engineering, and more).
- Article

Is the Atlassian Teamwork Collection Right for My Team?
This article discusses if Atlassian Teamwork Collection is right for your team
- Article

AI Trends in Service Management: Adoption, Impact & Investments
This article gives a data-driven overview of how AI is transforming service management by improving efficiency and customer experience, while also detailing the specific adoption strategies, challenges, and investment priorities for modern organizations.
Customer Success Stories
- Article

How a Multi-National Weighing Technology Company Standardizes Project Documentation and Workflows
An international food weighing company partnered with Seibert Solutions to implement a comprehensive project management solution with Atlassian Cloud tools.
- Article

How the University of Vienna Standardizes Service Requests and Approvals
The University of Vienna has rolled out digital services to more than 125 internal teams – from classic IT requests to approval workflows. With Jira Service Management (JSM) and Seibert Solutions, the university has built a centralized platform for all departments.
- Article

Uelzener Insurance's Atlassian Cloud Migration Journey
Uelzener Insurance, a popular German pet insurance company, migrated to the Atlassian Cloud with the help of Seibert Solutions. Read about their migration success story.
Resources Library
Go deeper than the blog
Free guides, webinar recordings, customer stories and checklists to help your team get more out of Jira, Confluence and Rovo.
Browse resources