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IT Service Management

ITIL best practices, Jira Service Management, and more

ITSM
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4 Articles
by Katie Lai

Why Your CMDB is Failing

Many CMDB initiatives fail due to static data and lack of integration. Discover how Assets in Jira Service Management offers a flexible, value-driven approach to configuration management that truly works.
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by Olivia Finan

Jira Service Management Standard vs. Premium vs. Enterprise

Choosing the right Jira Service Management (JSM) plan is a critical decision for IT and operations teams. Each tier—Standard, Premium, and Enterprise—offers a different level of capability dependin...
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by Olivia Finan

HaloITSM vs. JSM

This guide compares HaloITSM and JSM across cost, functionality, and business fit.
ITSM
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by Kira Finan

Ivanti/Cherwell vs. Jira Service Management (JSM)

Ivanti/Cherwell and Jira Service Management (JSM) are two popular service management solutions. This article explores the differences in features and pricing between these two solutions.
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