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Go above & beyond for your employees with Jira.

Seibert can set your team up for success on Jira Service Management – freeing up your HR team for what matters most: taking care of your employees.

  • Custom branded help desk for employees
  • Automate onboarding, recruiting, and performance reviews
  • AI enterprise search for quick answers
screenshot of Jira for HR

Unlock HR Efficiency & Excellence with a Single, Powerful Platform.

Leverage the power and flexibility of Jira Service Management (JSM), a tool trusted by millions worldwide for project management and service delivery. Tailor workflows, forms, and reports to match your unique HR processes and company culture. Connect JSM with your existing HRIS, payroll systems, and other Atlassian tools like Confluence for a unified HR ecosystem.

  • Seamless Onboarding & Offboarding
  • Real-time Collaboration
  • Out-Of-The-Box and Custom Automations
  • Candidate Pipeline Management
  • Strategic Workforce Planning
  • Performance Reviews and Feedback
  • HR Service Request Portal
  • Self-Service Knowledge Base
Schedule a Demo of Jira for HR
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Platinum Atlassian Solution Partner

Seibert has been an official Atlassian Solution Partner since 2009. With over a decade of experience deploying agile transformations with Jira, Confluence, and Jira Service Management, we’re excited to help you maximize the value of your Atlassian investment.

Meet Our Team
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Find and Hire Top Talent, Faster - Transparent applicant tracking

Manage your entire recruitment pipeline in one place. Track candidates from application to offer, schedule interviews, gather feedback, and collaborate with hiring managers. Gain insights into your hiring metrics to continuously improve your process.

Two colleagues smiling and working together at a desk with computers in a modern office setting.

Automated Onboarding - Set new hires and IT up for success

Automate and standardize your onboarding and offboarding processes. Create checklists, assign tasks to IT, facilities, and hiring managers, and track progress in real-time. Ensure every new hire feels welcomed and prepared, and every departing employee transitions smoothly.

Two people sitting at a table having a discussion, with coffee cups and sticky notes in front of them. A plant is visible in the background.

Align with Your Business Goals - Resource and workforce planning

Plan for future talent needs based on your business’ strategic goals. Track headcount requests, manage organizational changes, and collaborate on workforce development initiatives. Make data-driven decisions to build a resilient and agile workforce.

HR Features in Jira Service Management

Jira Service Management (JSM) is a powerful service management platform that can be tailored to meet the unique needs of HR teams.

  • Chat and email support

    Enable employees to submit requests through Slack, Microsoft Teams, and email. Provide support where they work and ensure you never miss a request.

  • Virtual service agent

    Configure the virtual service agent to automate employee FAQ resolution, deflect incoming requests, and save agents’ time.

  • Security and controls

    Limit access to who can initiate certain requests and lock down sensitive information, including data from third- party tools.

  • Knowledge base

    Use the knowledge base to surface relevant articles and deflect requests. Empower employees to find answers to common questions using a self-service portal.

  • Multiple help centers

    Create and customize multiple help centers for different audiences like new hires, managers, and former employees.

  • Integrations

    Integrate with trusted applications and integrations, like Workday and SAP, and sync data across HRIS systems and JSM.

  • Automation

    Automate tasks to improve processes like onboarding. For instance, route requests to the right approver or auto- assign issues to teammates.

  • Dynamic forms

    Collect important context with forms that adapt based on employee inputs. Reduce back-and-forth and streamline information gathering.

Let's Work Together
screenshots of JSM for HR

Level Up Your HR Service Desk with AI

Jira Service Management delivers the best AI advancements of the Atlassian platform – which means customers need very little time to start realizing value. JSM offers proactive AI experiences built directly into the platform and specialized AI agents that help with IT services, employee support, HR service management, and more.

Open the PDF

  • 80%

    of Fortune 500 organizations use Atlassian products like Jira

  • 300K+

    companies use Jira to manage their projects

    • Configure Jira to Your Needs

    HR Service Portal

    Manage all employee inquiries and requests through a user-friendly service portal. Categorize, prioritize, and assign HR cases automatically. Track resolution times and ensure no request falls through the cracks. Improve employee satisfaction with timely and transparent support.

    Knowledge Management

    Build a comprehensive HR knowledge base with Confluence, seamlessly integrated with Jira Service Management. Provide employees with easy access to policies, FAQs, benefits information, and company announcements. Reduce repetitive questions and empower employees to find answers 24/7.

    Performance Reviews

    Streamline your performance review cycles. Set goals, track progress, gather 360-degree feedback, and document review conversations – all within Jira Service Management. Create a continuous feedback culture that drives employee development and engagement.

    Integrate Your Existing HRIS Tools with Jira Service Management

    HR Workflows with Jira – Demo

    In this in-depth video, see how you can manage HR worflows like creating an open position, applicant tracking, onboarding, and HR service requests with Jira Service Management.

    Watch On YouTube

    Meet with a Jira for HR Expert

    Brielle Linna

    Brielle Linna

    Brielle Linna

    Account Manager

    Account Manager
    Colin Helke

    Colin Helke

    Colin Helke

    Solution Engineer

    Solution Engineer
    Mike Hogan

    Mike Hogan

    Mike Hogan

    Head of Consulting

    Head of Consulting

    Schedule a Meeting With Us

    Schedule a meeting with the Seibert team by completing the form below. We’re looking forward to learning more about how we can assist your HR team.

    Learn more about HR Solutions -
    with Jira and Confluence

    first page of the HR pdf with a picture of two coworkers looking at a laptop

    Modernize Your HR Workflows
    - with Jira and Confluence

    From onboarding and applicant tracking to employee service desks, learn how to use Atlassian's Jira and Confluence to manage your HR processes.
    screenshot of service desk portal and an example graph tracking SLAs

    How to Deliver High-Velocity HR Service
    - with Jira Service Management

    This guide helps organizational leaders and HR teams understand how a Jira Service Management solution, delivered to your unique workforce, can meet your employees’ needs and operate at high velocity, no matter where they are.
    first page of the HR pdf with a picture of two coworkers looking at a laptop

    Modernize Your HR Workflows
    - with Jira and Confluence

    From onboarding and applicant tracking to employee service desks, learn how to use Atlassian's Jira and Confluence to manage your HR processes.
    screenshot of service desk portal and an example graph tracking SLAs

    How to Deliver High-Velocity HR Service
    - with Jira Service Management

    This guide helps organizational leaders and HR teams understand how a Jira Service Management solution, delivered to your unique workforce, can meet your employees’ needs and operate at high velocity, no matter where they are.

    Atlassian Administrators from Fortune 500 companies choose Seibert Group