Go above & beyond for your employees with Jira.
Seibert can set your team up for success on Jira Service Management – freeing up your HR team for what matters most: taking care of your employees.
- Custom branded help desk for employees
- Automate onboarding, recruiting, and performance reviews
- AI enterprise search for quick answers
Unlock HR Efficiency & Excellence with a Single, Powerful Platform.
Leverage the power and flexibility of Jira Service Management (JSM), a tool trusted by millions worldwide for project management and service delivery. Tailor workflows, forms, and reports to match your unique HR processes and company culture. Connect JSM with your existing HRIS, payroll systems, and other Atlassian tools like Confluence for a unified HR ecosystem.
- Seamless Onboarding & Offboarding
- Real-time Collaboration
- Out-Of-The-Box and Custom Automations
- Candidate Pipeline Management
- Strategic Workforce Planning
- Performance Reviews and Feedback
- HR Service Request Portal
- Self-Service Knowledge Base
Platinum Atlassian Solution Partner
Seibert has been an official Atlassian Solution Partner since 2009. With over a decade of experience deploying agile transformations with Jira, Confluence, and Jira Service Management, we’re excited to help you maximize the value of your Atlassian investment.
Find and Hire Top Talent, Faster - Transparent applicant tracking
Manage your entire recruitment pipeline in one place. Track candidates from application to offer, schedule interviews, gather feedback, and collaborate with hiring managers. Gain insights into your hiring metrics to continuously improve your process.
Automated Onboarding - Set new hires and IT up for success
Automate and standardize your onboarding and offboarding processes. Create checklists, assign tasks to IT, facilities, and hiring managers, and track progress in real-time. Ensure every new hire feels welcomed and prepared, and every departing employee transitions smoothly.
Align with Your Business Goals - Resource and workforce planning
Plan for future talent needs based on your business’ strategic goals. Track headcount requests, manage organizational changes, and collaborate on workforce development initiatives. Make data-driven decisions to build a resilient and agile workforce.
HR Features in Jira Service Management
Jira Service Management (JSM) is a powerful service management platform that can be tailored to meet the unique needs of HR teams.
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Chat and email support
Enable employees to submit requests through Slack, Microsoft Teams, and email. Provide support where they work and ensure you never miss a request.
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Virtual service agent
Configure the virtual service agent to automate employee FAQ resolution, deflect incoming requests, and save agents’ time.
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Security and controls
Limit access to who can initiate certain requests and lock down sensitive information, including data from third- party tools.
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Knowledge base
Use the knowledge base to surface relevant articles and deflect requests. Empower employees to find answers to common questions using a self-service portal.
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Multiple help centers
Create and customize multiple help centers for different audiences like new hires, managers, and former employees.
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Integrations
Integrate with trusted applications and integrations, like Workday and SAP, and sync data across HRIS systems and JSM.
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Automation
Automate tasks to improve processes like onboarding. For instance, route requests to the right approver or auto- assign issues to teammates.
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Dynamic forms
Collect important context with forms that adapt based on employee inputs. Reduce back-and-forth and streamline information gathering.
Level Up Your HR Service Desk with AI
Jira Service Management delivers the best AI advancements of the Atlassian platform – which means customers need very little time to start realizing value. JSM offers proactive AI experiences built directly into the platform and specialized AI agents that help with IT services, employee support, HR service management, and more.
of Fortune 500 organizations use Atlassian products like Jira
companies use Jira to manage their projects
Configure Jira to Your Needs
HR Service Portal
Manage all employee inquiries and requests through a user-friendly service portal. Categorize, prioritize, and assign HR cases automatically. Track resolution times and ensure no request falls through the cracks. Improve employee satisfaction with timely and transparent support.
Knowledge Management
Build a comprehensive HR knowledge base with Confluence, seamlessly integrated with Jira Service Management. Provide employees with easy access to policies, FAQs, benefits information, and company announcements. Reduce repetitive questions and empower employees to find answers 24/7.
Performance Reviews
Streamline your performance review cycles. Set goals, track progress, gather 360-degree feedback, and document review conversations – all within Jira Service Management. Create a continuous feedback culture that drives employee development and engagement.
Schedule a Meeting With Us
Schedule a meeting with the Seibert team by completing the form below. We’re looking forward to learning more about how we can assist your HR team.
How to Deliver High-Velocity HR Service
This guide helps organizational leaders and HR teams understand how a Jira Service Management solution, delivered to your unique workforce, can meet your employees’ needs and operate at high velocity, no matter where they are.
Atlassian Administrators from Fortune 500 companies choose Seibert Group