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Atlassian Jira Service Management Licensing

As a Platinum Atlassian Solution Partner, we can help you procure your Jira Service Management (JSM) licenses for both Cloud and Data Center. Work with us to get better pricing, co-terming, and escalation support for your Atlassian products.

  • Maintain your relationship with Atlassian.
  • Competitive, partner-only pricing.
  • Standard, Premium, and Enterprise licensing.
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How Does JSM Licensing Work?

Jira Service Management is available in both Cloud and Data Center versions, each with its own licensing model. The Atlassian Cloud offers a monthly or annual subscription-based model, while the Data Center version requires an annual license purchase.

  • JSM Cloud Licensing

    JSM Cloud is available in three tiers: Standard, Premium, and Enterprise. Each tier offers different features and capabilities, allowing you to choose the best fit for your team’s needs. The licensing is subscription-based, with monthly or annual payment options available.

  • JSM Data Center Licensing

    JSM Data Center is designed for organizations that must adhere to strict security and compliance protocols, such as FedRAMP High. It is available through an annual license. Data Center licenses are tiered based on the number of users, starting at 500 users.

  • Licensing With an Atlassian Partner

    When you procure your JSM licenses through an Atlassian Solution Partner like Seibert Solutions, you gain access to competitive pricing, co-terming options, and dedicated support. We speak directly with Atlassian on your behalf, ensure you are getting the best possible pricing, and send you one invoice that combines all of your Atlassian products.

  • Licensing Directly With Atlassian

    Atlassian also offers direct licensing options for JSM Software, allowing you to purchase licenses directly from their website. However, support is limited to Atlassian’s standard ticketing channels, and you will not have a dedicated account manager to assist you with your licensing needs.

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A Trusted Advisor for Your Atlassian Licensing Needs

As a Solution Partner of Atlassian for over 15 years, we at Seibert have help hundreds of teams procure thier Atlassian Cloud and Data Center licenses. We understand the complexities of Atlassian licensing and can help you navigate the options to find the best fit for your organization.

Let's Work Together

Unique Benefits of Licensing with Seibert Solutions

When you procure your Atlassian licenses through Seibert Solutions, you gain access to a range of unique benefits that enhance your Atlassian experience and maximize your return on investment.

  • Escalation Support

    Keep your direct contact with Atlassian, plus add an additional layer of support and advocacy on your behalf by partnering with Seibert Solutions. We can help you escalate issues to Atlassian and third-party app vendors, ensuring you get top-tier support.

  • Dedicated Account Manager

    No matter the size of your organization, you will have a dedicated Account Manager who understands your business and can provide personalized support. Your Account Manager can be your primary point of contact for all things Atlassian.

  • App Assessment

    Our technical advisors will take a look at your current Atlassian app stack and provide recommendations on which apps are essential, which can be replaced with built-in features, and which can be removed altogether.

  • Unified Billing

    Instead of getting multiple separate invoices for all of your Atlassian apps, we can provide a single, unified bill that can be co-termed and includes all of your Atlassian products and services.

Request a Licensing Quote

  • 80%

    of Fortune 500 organizations use Atlassian products like Jira

  • 300K+

    companies use Jira to manage their projects

    • Configure JSM to Your Needs

    IT Service Management

    Jira Service Management is by design an IT service management (ITSM) solution that helps teams deliver exceptional service experiences. It combines the power of Jira Software with ITIL-certified practices to provide a comprehensive platform for managing incidents, changes, and service requests.

    HR Service Management

    Jira Service Management can also be used for HR service management, allowing HR teams to manage employee requests, onboarding, and offboarding processes. It provides a centralized platform for HR teams to collaborate and streamline their workflows.

    Jira for All Teams

    Jira Service Management is not just for IT and HR teams. It can be used by any team that needs to manage requests and workflows, such as legal, finance, and facilities management. Its flexibility allows you to customize it to fit the needs of any team.

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    Service Desk Configuration Support

    Rely on our team of Atlassian experts to help you configure your JSM instance to meet your specific needs. Whether you need help with custom workflows, advanced permissions, or app integrations, we can provide the support you need to get the most out of your JSM Software instance.

    Learn More
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    Migrate JSM to the Atlassian Cloud

    In addition to licensing, we can also help you migrate your JSM instance to the Atlassian Cloud. If you require strict security and compliance protocols, Atlassian offers an Isolated Cloud option as well as a Government Cloud option which is FedRAMP Moderate compliant.

    About Cloud Migration

    Let's Talk About Your Jira Service Managment Licensing Needs

    Fill out the form below and a member of our team will be in touch with you shortly to gather more information and learn more about how we can assist you with JSM licensing.

    Atlassian Administrators at Fortune Global 500 companies choose Seibert