TaskmateSoftware
The company moved from Atlassian Data Center to Cloud, freeing up its small internal IT team.
~1,500 employees
on stable Atlassian Cloud operations
Solutions · Software Development
Make Atlassian work for your software development organization.
Atlassian configuration, service management, AI support and more for mid-market and enterprise organizations.
- Support ticket linked to a bug
- Bug triaged and assigned by AI
- Release notes published
Tackling the challenges of software teams
IT is spread too thin
Routine user permissions, access, and password reset tickets slow them down.
Solved withAgentic IT SupportService requests get lost in inboxes
Tickets for marketing, sales engineering, product, and legal get lost in the shuffle.
Solved withService ManagementJira has outgrown its setup
Every team added its own fields and workflows, and now the reports don't add up.
Solved withFractional Atlassian AdminWays we help software teams
Transform your organization's workflows and increase productivity.
Scale support without scaling headcount
AI agents resolve routine employee requests within the rules you set, so your engineers stay on the services your customers rely on.
Agentic IT support →From email inboxes to one service desk
Marketing, sales engineering, product and legal requests move out of inboxes and into one portal in Jira Service Management, so every request is tracked to done.
Service management →Atlassian expertise on call
A certified Atlassian admin, backed by our US team, handles your instance's configuration, apps and upgrades.
Fractional Atlassian Admin →Move off of Data Center before 2029
Atlassian ends Data Center support on March 28, 2029. We plan the move, run a test migration first, and bring your projects, history and permissions across intact.
Cloud migration →Why Seibert
Trusted by teams like yours
Read the case study : INIT
Renewable Energy
“The Seibert U.S. team has been great to work with. They are responsive, knowledgeable, and helpful.”
17 years
As an Atlassian partner
Urban Transit Services
“It's been a major advantage having access to both reliable, high-quality apps and a team that understands our broader Atlassian ecosystem.”
IT Services
“We get exactly the support that we need. And in most cases that's within hours.”
US-based
Jira administrators
We worked with Seibert on our Jira Align implementation, training, and support. From the technical system setup and handover to configuring a test system and syncing with Jira, Seibert has helped us carefully handle our move to Jira Align. We were impressed and thankful for the quick communication with our dedicated SA Johannes, and he gave great guidance on process adjustments, best practices, and overall tool implementation throughout the project. The training he provided was exceptional, and we always felt supported with any questions that arose. We appreciate the implementation service and look forward to our continued partnership with Seibert.
Free resources
Go deeper with Atlassian tools
Webinar recording
Atlassian Rovo for the Enterprise: Trust, Security and Usage-Based Pricing
How to roll out Rovo across your organization: the admin controls to set on day one, what usage-based pricing means for your budget, and how to track AI risks in Jira and Confluence.
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Free guide · 12 pages · PDF
Atlassian Cloud Licensing Procurement Guide
Twelve pages for procurement teams: why Cloud bills change, what you control, buying direct vs. through a partner, and a renewal playbook.
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Frequently asked questions
What's the benefit of working with an Atlassian Solution Partner?
You get the same Atlassian licenses at Atlassian's price or less, plus a team that knows the products: a dedicated account manager, escalation support with Atlassian, and help with migration, setup and admin. Seibert has been an Atlassian Solution Partner since 2009.
How long does a Data Center to Cloud migration take?
It depends on your organization's size, apps and customizations. We start with an assessment and a test migration, so your timeline is based on your instance. More on how we help you migrate
Can you clean up our Jira configuration?
Yes. We review your fields, workflows and schemes, agree on a standard with your teams, and consolidate the rest.
Can we buy our Atlassian licenses through Seibert?
Yes. We match Atlassian's price or beat it, and put your products on one co-termed invoice. Learn more about Atlassian licensing with Seibert
Should we buy the Software Collection instead of individual apps?
It depends on how many of the apps your developers use. The Software Collection is one per-user license for Rovo Dev, DX, Pipelines, Bitbucket and Compass. If your teams use most of them, one license is simpler; if they only need one or two, buying those apps separately usually costs less. We'll compare both for your team.
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