Solutions · HR
Make Atlassian work for your HR team.
Onboarding, employee requests, policy answers and more for mid-market and enterprise HR teams.
- Jordan's laptop is ready for Monday
- PTO question answered by AI
- Access revoked and logged
Support employees from their first day to their last
Connected HR and IT workflows in Jira Service Management, Jira, and Confluence.
New hires ready on day one
One request starts the laptop order, account access and onboarding tasks across HR and IT, so nothing waits on an email.
Every request in one queue
Replace the HR inbox with a portal. Queues and SLAs set priorities, and restricted requests keep sensitive cases private.
Answers before anyone opens a ticket
Rovo answers policy questions from your Confluence knowledge base and links the source page.
Smooth and secure exits, every time
A last-day request removes access, schedules the equipment return and keeps the record for audits.
Atlassian products, set up for how your HR team works
Jira Service Management
The HR portal, queues and SLAs, with restricted requests for sensitive cases.
Jira Service Management licensingConfluence
Policies, handbooks and onboarding pages in one place employees actually check.
Confluence licensingRovo
AI answers from your HR knowledge and drafts articles from resolved requests.
About RovoHow Seibert can help
Ways we support HR teams
Why Seibert
Trusted by teams like yours
Renewable Energy
“The Seibert U.S. team has been great to work with. They are responsive, knowledgeable, and helpful.”
17 years
As an Atlassian partner
Urban Transit Services
“It's been a major advantage having access to both reliable, high-quality apps and a team that understands our broader Atlassian ecosystem.”
IT Services
“We get exactly the support that we need. And in most cases that's within hours.”
US-based
Jira administrators
Free resources
Go deeper with Atlassian tools
Free guide · 7 pages · PDF
High Velocity HR Service Management Guide
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Webinar recording
HR Solutions with Jira and Confluence
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Frequently asked questions
Can HR and IT share one Jira Service Management site?
Yes. Each team gets its own service space, portal and queues, and permissions keep HR cases and sensitive data secure.
How do you keep sensitive employee requests private?
Restricted request types and permissions limit who can see a case. We set them up with your HR team before go-live.
Can onboarding trigger IT tasks automatically?
Yes. One onboarding request can create the linked IT, facilities and manager tasks, each with its own due date.
Do employees need a Jira license to submit requests?
No. Employees use the portal as customers, so only your HR agents need Jira Service Management licenses.
Can we start with HR and add other teams later?
Yes. We can set up HR first and add IT, facilities or finance on the same platform later.
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