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INIT and Seibert Solutions

Around 1,500 employees, a small internal IT team, and global users across all time zones: INIT needed to ensure stable Atlassian operations, regular security updates, and minimal downtime. Migrating to Atlassian Cloud was the logical next step.

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INIT cloud migration

”We reclaimed valuable resources.”

Gertrud Wass-Moschina | Head of Application Management | INIT

In Brief

INIT

INIT employs around 1,500 people. The internal IT team consists of five people and serves a large, heterogeneous user base with globally distributed working hours.

Around 400 developers work in the development environment. Jira and Confluence are in use today with around 1,200 Jira Cloud licenses.

  • Industry: IT
  • Headquarters: Karlsruhe, Germany
  • Employees: ~1,500
  • Developers: ~400


Products Used:

  • Jira Cloud
  • Confluence Cloud
  • Jira Service Management

What Improved After the Cloud Migration


Migrating to Atlassian Cloud noticeably relieved INIT: maintenance overhead dropped significantly, security risks were reduced, and the IT team can now focus more on strategic initiatives.

Stable Operations

No more manual monthly security updates. Updates now run automatically, security risks drop, and unplanned downtime is significantly reduced.

Focus on Improvement

Instead of maintaining systems, the IT team now actively drives optimization and development — adding real value rather than just keeping things running.

More Value for Users

Freed-up capacity goes toward qualified support, consulting, and enablement — meaning users get more attention and better outcomes.

Situation Before the Cloud Migration

5-Person IT Team

A small core team responsible for operations, support, and development across a large, distributed user base.

1,200 Jira Users

An international, heterogeneous user base with high demands on system stability and availability.

3 Days for Updates

Monthly security updates in Data Center tied up several working days — a significant overhead for a small team.

Choosing an Atlassian Partner

for the Cloud Migration

For the migration from Atlassian Data Center to Cloud, INIT chose to work with Seibert Solutions. The internal IT team generally prefers to work independently and brings deep technical expertise. However, the experience of self-managing the Confluence migration showed that time-intensive troubleshooting was tying up valuable capacity. For the Jira migration, INIT therefore deliberately chose a partner who could offer both licensing and substantive consulting.

INIT Gertrud Wass-Moschina

“Our small IT team was massively overwhelmed by monthly security updates in Data Center. Moving to the Cloud was the only way to reclaim valuable resources and refocus on our core mission: making our users more effective.”

Gertrud Wass-Moschina | Head of Application Management
INIT


INIT uses the following Atlassian tools

Confluence

Used as an internal wiki for documentation. After the Cloud migration, the focus is on optimizing content and supporting users.

Discover Confluence
Jira

Used by 1,200 Cloud users worldwide. The Cloud migration reduces security risks, eliminates manual updates, and avoids downtime.

Discover Jira
Jira Service Management

Cloud-based JSM supports structured service processes and centralized request handling across the organization.

Discover Jira Service Management

Working with Seibert Solutions

— How the partnership came about

INIT operated without a partner for a long time, handling many topics in-house. But after the Confluence migration, time-intensive troubleshooting was significantly tying up internal capacity. For the Jira migration, INIT chose Seibert Solutions — with the goal of meaningfully relieving the internal team and refocusing on support, user consulting, and optimization.

  • Consulting and relief — not just license procurement
  • Support with the Jira migration to reduce internal troubleshooting overhead
  • Confluence migration handled internally first; Jira migration done with Seibert Solutions
  • INIT handled communications; Seibert focused on optimization and user consulting



Ready to get started?

Book a free intro call with our team.

In a free 30–60 minute consultation, we’ll get to know your situation and give you honest, no-strings-attached input on how to move forward with Atlassian Cloud.

You’ll get:

  • A neutral assessment of your situation
  • Input on tools, workflows & fitting solutions
  • First steps to get your team moving
Book a Free Call

Let's Talk

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