For federal agencies and government contractors, adopting a cloud collaboration tool isn’t as simple as picking the best product. The tool has to be FedRAMP authorized. Atlassian Government Cloud crossed that threshold in 2025, and it changes what’s possible for teams working in regulated federal environments.
What is Atlassian Government Cloud?
Atlassian Government Cloud is a dedicated, secure cloud environment built specifically for US government teams. It’s not standard Atlassian Cloud with a compliance label applied. It’s a separate infrastructure, with federal security controls built in from the ground up.
This distinction matters. Standard Atlassian Cloud is not FedRAMP authorized and cannot be used for Controlled Unclassified Information (CUI) or on contracts that require federal security controls. If your agency or contractor environment handles CUI, Atlassian Government Cloud is the path — the commercial offering is not a compliant option.
Products available in Atlassian Government Cloud include:
- Jira
- Jira Service Management
- Confluence
Trello Enterprise additionally holds a LI-SaaS (Low Impact Software-as-a-Service) authorization, covering lower-sensitivity federal use cases.
The offering includes a 99.95% monthly uptime SLA and a dedicated US-based government support team. Access is through Carahsoft, Atlassian’s authorized government reseller, or directly through an Atlassian sales contact. Atlassian Government Cloud is not available through the standard commercial sign-up flow.
What Atlassian Government Cloud’s FedRAMP Authorization Covers
FedRAMP, the Federal Risk and Authorization Management Program, is the US government’s standardized security authorization framework for cloud services. Any cloud product used to process, store, or transmit federal data must be FedRAMP authorized. Without it, the tool isn’t compliant for federal use, regardless of how it performs on other security metrics.
Atlassian Government Cloud achieved FedRAMP Moderate Authorization in March 2025 through a two-step process: Agency Authority to Operate (ATO) from its sponsor, the General Services Administration (GSA), followed by full authorization from the FedRAMP Program Management Office (PMO). Atlassian Government Cloud is listed on the FedRAMP Marketplace at fedramp.gov.
FedRAMP Moderate covers most civilian agency workloads. The Moderate impact level applies to data where unauthorized disclosure, modification, or loss would have a serious adverse effect on agency operations, assets, or individuals. In practice, this covers the majority of CUI categories and most civilian agency program data.
The authorization is backed by:
- NIST 800-53 control implementation across the Atlassian Government Cloud environment
- Assessment by an accredited third-party assessment organization (3PAO)
- Ongoing continuous monitoring requirements
From a security posture standpoint, Atlassian Government Cloud includes US-based data residency, access restricted to US persons, encryption at rest and in transit, and the full suite of FedRAMP Moderate security controls enforced across the environment.
For contractors, FedRAMP Moderate authorization means Atlassian Government Cloud can be specified on contracts that mandate FedRAMP Moderate compliant tools. This covers a wide range of civilian agency programs and a growing portion of defense-adjacent contractor work.
What’s Available — and What’s Not (Yet)
Atlassian Government Cloud supports the core feature sets of Jira, JSM, and Confluence, but does not yet have full feature parity with standard Atlassian Cloud. Understanding the gaps before deployment is important, particularly for teams that rely on specific platform capabilities.
Features currently unavailable include:
- Rovo and all AI features: AI-powered capabilities are not available in Atlassian Government Cloud
- Mobile apps: Neither Jira nor Confluence mobile apps are currently supported
- Goals, Home, Projects, Teams: Platform apps not yet deployed in the government environment
- HIPAA Compliance: HIPAA compliance is not yet available
Product-specific gaps to be aware of:
- Jira Service Management: No external customer SSO, no virtual agents, no external customer accounts. Teams running a customer-facing service portal will hit meaningful limitations here.
- Confluence: No anonymous access, no guest access, no public links. Content is restricted to authenticated internal users.
A meaningful set of capabilities is arriving in 2026, including data classification, threat detection alerts and detections, backup and restore, and sandboxes.
What’s Next: FedRAMP High, IL5, and Atlassian Isolated Cloud
FedRAMP Moderate covers many government agency needs, but it doesn’t cover them all. Department of Defense workloads, law enforcement data, and other highly sensitive use cases typically require FedRAMP High or Impact Level 5 (IL5) authorization.
Both FedRAMP High and IL5 are on Atlassian’s roadmap, but are not yet available. Atlassian has committed to achieving FedRAMP High status before the Data Center End of Life in 2029. Organizations with these requirements should verify the current timeline with Atlassian before planning a deployment.
Also on the 2026 roadmap is Atlassian Isolated Cloud: a separate, Atlassian-managed virtual private cloud for organizations that need highly sensitive data in a fully dedicated environment. It’s distinct from Atlassian Government Cloud and addresses use cases where a shared FedRAMP-authorized multi-tenant environment is not sufficient.
For organizations evaluating those higher-sensitivity markets, Isolated Cloud is the offering to track.
Is Atlassian Government Cloud Right for Your Agency?
Atlassian Government Cloud is the right fit if:
- You’re a federal civilian agency handling CUI or data requiring FedRAMP Moderate controls
- You’re a government contractor on programs that mandate FedRAMP Moderate authorized tools
- You’re subject to CMMC and need FedRAMP-authorized collaboration tools as part of your compliance posture
- You’re migrating off on-premise or Atlassian Data Center deployments and need a FedRAMP Moderate compliant cloud path
It may be too early if:
- Your contract or agency environment requires FedRAMP High or IL5 — those authorizations are not yet available
- Your JSM implementation depends on external customer portals, customer SSO, or virtual agent capabilities
- Your teams rely on Atlassian Intelligence, Rovo, or mobile apps — none are available in the government environment
- You need application tunnel integrations with on-premise systems
Getting started means engaging Carahsoft or an Atlassian sales contact directly. From there, you can evaluate which products and subscription tiers fit your program requirements and begin the onboarding process.
Ready to Evaluate Atlassian Government Cloud?
Atlassian Government Cloud gives federal agencies and contractors a FedRAMP Moderate authorized path to Jira, JSM, and Confluence, with a clear roadmap toward higher authorization levels and broader feature parity.
Getting the fit right before deployment matters: the right authorization level, a clear picture of current feature gaps, and a licensing structure aligned to your program’s scope. If you’d like help assessing whether Atlassian Government Cloud meets your requirements, get in touch with our team.