The Atlassian Cloud meets the requirements of international data protection regulations such as GDPR and CCPA. The platform has security certifications such as ISO 27001 (ISO/IEC 27001:2022 | Atlassian) and SOC 2 (SOC2 | Atlassian). Atlassian is currently in the verification phase for Cloud Computing C5. (This certificate is a prerequisite for German federal agencies when awarding contracts in the cloud sector.)

Regular external reviews and updates ensure ongoing compliance with legal requirements.

All data in the Atlassian Cloud is encrypted in transit and at rest to ensure the security of sensitive information.

Atlassian continuously invests in security infrastructure and ensures a modern, robust security environment. This includes measures such as regular security audits and penetration tests to identify and fix potential security vulnerabilities.

The Atlassian Cloud has comprehensive disaster recovery measures to prevent data loss and ensure continuous availability of services. Multiple redundant systems and data centers minimize the risk of outages and ensure that the platform remains available and stable even during unforeseen events.

Administrators have comprehensive control over user access to data and can set permissions individually.

Atlassian offers the ability to select the location of the data centers used (Data Residency). Companies can thus explicitly define that the data of their instances is stored in data centers in the USA. This ensures data sovereignty.

This gives organizations control over the location of their data and ensures that geographic data storage complies with applicable data protection regulations.

Atlassian provides clear data processing guidelines and transparently informs users about how their data is collected, used, and stored. By adhering to strict data protection standards, Atlassian ensures data security and integrity.

The Atlassian Cloud meets a wide range of compliance requirements, including industry-specific standards and international regulations. This includes standards such as HIPAA in healthcare and FERPA in education to ensure that the platform meets the specific requirements of different industries.

Atlassian provides comprehensive audit and reporting functions that enable companies to demonstrate compliance with requirements. Through detailed logging and reporting, organizations can track all activities at any time and identify potential compliance violations.

Atlassian continuously monitors common compliance frameworks for new requirements and updates its platform accordingly to ensure that companies always meet the latest regulations.

End-to-end data encryption, modern security infrastructure, single sign-on and multi-factor authentication, as well as regular security updates create a maximally secure environment at all levels.

The Atlassian Cloud meets various international data protection and compliance standards: GDPR, ISO/IEC 27001, HIPAA, SOC2 and many other frameworks that formulate high requirements regarding security, availability, processing integrity, confidentiality and data protection.

Atlassian offers individual options for data residency, so that data can be stored in specific geographic regions to meet enhanced data protection requirements. For example, customers can explicitly set data storage in data centers located in the USA.

Atlassian achieved FedRAMP Moderate compliance in 2025, which is often a requirement for government agencies to use cloud services. The Atlassian Government Cloud is FedRAMP Moderate compliant. If your organization is subject to FedRAMP High requirements, Atlassian offers an Isolated Cloud option, which will be available in 2026.

When considering the costs of enterprise software, companies must consider more aspects than just subscription or license fees. When using cloud solutions, organizations don’t need to make infrastructure investments or operate technical infrastructure, as the cloud-based solution doesn’t require their own servers or infrastructures. These acquisition and operating costs plus personnel costs must be included in the cost calculation for on-premises software. Capital investments for hardware and infrastructure are eliminated in the cloud, as are operating costs for maintenance, upkeep, updates and technical scaling.

The Atlassian Cloud offers flexible subscription models that allow companies to adjust their costs according to their needs. Through the instant scalability of the cloud, organizations can scale resources up or down according to project requirements and thus optimize their cost structure.

In addition, better consolidation options are available in the cloud. Consolidating knowledge management, project management and development tools on one platform reduces complexity and simplifies license management.

Transparent billing including detailed billing reports helps companies optimize their spending and resource utilization. By analyzing usage patterns, organizations can identify unused resources and reduce costs by adjusting their subscriptions accordingly.

The Atlassian Cloud has redundant infrastructure across multiple AWS regions and Availability Zones (AZs) around the world, and a high availability architecture to ensure fault tolerance. By using multiple data centers, the risk of outages is minimized, and services remain available even during hardware failures or maintenance work.

Atlassian’s support team is available around the clock to help customers with outages and technical problems. Customers can access various support channels to get quick help and solutions and minimize downtime.

Atlassian offers uptime SLAs that establish guaranteed availability (up to 99.90% for the Premium tier and 99.95% in the Enterprise tier) for their Cloud products. This gives customers contractually guaranteed assurance about service performance and Atlassian’s obligation to minimize downtime.

Atlassian takes extensive technical and conceptual precautions to quickly restore services in case of an outage. Dedicated disaster recovery measures and backup strategies serve to prevent data loss and bring systems back online as quickly as possible.

If a problem occurs, Atlassian creates continuous transparency with public status pages and notifications.

The provider hosts data and services in multiple geographically distributed data centers so they remain available even if one data center fails. They are continuously replicated and synchronized in real-time between locations. Automated disaster recovery plans ensure that in case of a disruption, a failover to another data center can be quickly performed. Atlassian continuously tests and simulates these scenarios and precautions.

Emergency precautions include comprehensive backup and recovery strategies with secure, redundant AWS storage solutions that ensure data integrity and fast recovery options in case of data loss. Atlassian uses AWS backup and recovery services to ensure data integrity and fast recovery options in case of data loss.

Atlassian constantly monitors infrastructure and services to identify potential problems in early stages. Automated alarm systems immediately send notifications to responsible teams when unusual behavior is detected.

The Atlassian Cloud uses Amazon Web Services (AWS) as a cloud service provider, with highly available data center facilities in multiple regions worldwide. This ensures Atlassian’s Cloud infrastructure is optimized for consistently good performance with minimal latency and short response times.

A a multi-tenant, micro-service architecture in combination with a shared platform that supports their products is built and operated on top of Atlassian’s Cloud infrastructure. Learn more about cloud architecture on Atlassian’s Trust Center.

Atlassian cloud provides Bring-Your-Own-Key (BYOK) encryption for a growing selection of products, giving you greater control over your data. This feature uses an efficient caching system to avoid any negative impact on performance or user experience.

The Atlassian Cloud enables faster provisioning, resource scaling and user provisioning compared to on-premises installation. Administrative effort and effort for license management are significantly reduced.

Automatic updates and eliminated maintenance eliminate manual updates and maintenance interruptions, allowing technical teams to focus on their core tasks.

The cloud enables rapid response to security threats through automatic security updates and patches. The need for manual monitoring and fixing of security issues is largely eliminated.

The Atlassian Marketplace offers a wide variety of cloud apps and integrations that extend and improve native functionality. The vast majority of app developers now focus entirely on the cloud and continuously develop solutions to ensure optimal performance and user experiences.

The Atlassian Cloud platform offers higher security and performance for apps compared to on-premises solutions, resulting in smoother operation and less downtime. You can see all of the Forge apps and search for the ones with the “Runs on Atlassian” badge here.

Atlassian provides special tools and detailed guides that facilitate and smooth the transition from Data Center to cloud apps. Relying on the support of an Atlassian Solution Partner also helps customers identify alternative solutions or make adjustments during the migration process.

The cloud offers more efficient processes compared to on-premises solutions – and a quick switch enables faster optimization of workflows.

Switching to the cloud immediately reduces risks such as downtime, security threats and data loss. Companies instantly benefit from strict security measures and reliable infrastructure.

The quick switch ensures adaptability to changing technologies. Modern cloud solutions are better suited to keep pace with technological changes.

An early switch enables companies to respond more agilely and flexibly to changing requirements and customer needs than competitors.

Costs: Atlassian’s pricing strategy makes the cloud an increasingly attractive, cost-effective alternative from a financial perspective.